A hotel is popularly known as a place of accommodation or a place to stay overnight
To be a tourist-hotel it must be capable of offering not only a place to sleep but “Sleeping for comfort.””Overnight in Luxury”, “Sleeping and relax”. The facility provided by housekeeping department turns an ordinary hotel into a tourist establishment. So this one of the most important departments in a tourist hotel.
A hotel receives money on the rent of rooms, food and beverages and other operating services such as laundry , health clubs etc. among them the sale of rooms constitutes a minimum of soy of their revenue. In the other words a hotel’s largest margin of profit comes from the room sales because a room, once made can be sold over and over again. For a lay of people it sounds awkward to stay room sale as a hotel is not selling its room or anything of the room.
It is selling the facilities of the room and the right to use the facilities of the room and the right to use the facilities available in the room. The housekeeping department creates the facilities, services in the room and that is what a tourist hotel is selling.
Housekeeping deals with providing cleanliness, comfort, and aesthetic value of any place are it in a hotel, an office, and a hospital or guest house.
In a hotel, the housekeeping department is entrusted with the important responsibility of making the guest feel at home and that his entire stay is very comfortable and looks after the cleanliness, maintained and aesthetic upkeep of the entire hotel. The primary function of the housekeeping department is the cleaning of guestrooms, corridors and public areas and to ensure the integrity of the original design schemes is maintained.
Secondary functions are the provisions of uniforms, F and B table linen, lost control of departmental expenses, constant research of new and more efficient cleaning procedures of, with the interior designer and preservation of inventory. Other functions may include responsibility for pool and health club facilities, back of the house areas, flower arrangements and banquet set-ups.
The unit is responsible for every aspect of a guest room that is to provide all the required materials in a room. For this purpose they maintain inventory, budget, control and co-ordination with laundry, account and also with different departments. At the same with different departments. At the same time they maintain a supervision system for the security of the hotel\room property and guests personal belongings in the room. This unit does décor and design, room lay out, selecting proper linen, curtains, flower arrangements etc
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